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FAQ
100% satisfaction guaranteed or your money back!
USPS and US customs has the right to block/destroy/seize these control products package send to you. It is the law and this is USPS has to do. All we can promise is we can reship or refund and it has nothing to do with our service and product quality. Thank your for your understanding.
Blocked/Seized/Destroyed by US custom (We usually assume package blocked if it is in customs over 2 weeks) - these conditions are covered in our Reshipment Policy, your package will be reshipped free of cost in such cases (you can also ask for refund at this time), if second shipment also fails, we will do refund.
Q: HOW DO I KNOW THIS IS NOT A SCAM?
A: If you do not like our products or you do not receive your purchase, you will receive a full refund.
Q. DO YOU SHIP TO ALL COUNTRIES?
A. Yes, we ship to almost all countries.
Q. ARE GENERIC DRUGS SAFE?
A. Yes! Generic drugs are just as safe and effective as their brand name counterparts.
All of our products are made from one or more of the famous manufacturers below.
Ajanta (www.ajantapharma.com), Aurochem (www.aurochemlaboratories.com), Aventis (www.sanofiindialtd.com), Cipla (www.cipla.com), Cadila (www.cadilapharma.com), Cosmo (www.cosmopharmaceuticals.com), Cyril (www.dawabazar.in), GlaxoSmithKline (www.gsk.com), HAB (www.habpharma.in), Ind-Swift (www.indswift.com), Intas (www.intaspharma.com), Intacto (www.indiamart.com), Jpee (www.jpeedrugs.com), Leeford (www.leeford.in), Okasa (www.okasa.com), Ranbaxy (www.ranbaxyusa.com), Roche (www.roche.com), Sun pharma (www.sunpharma.com), Torrent (www.torrentpharma.com), Unicure Remedies (www.unicurepharma.com), Vipro (www.viprolifescience.com), Wipro LifeScinces (www.wipro.com), Watson (www.watson.com), Zydus (www.zydususa.com), Etc, Etc.
Q. WHY ARE MEDICATIONS CHEAPER AT Canadian Pharmacy Online?
A. We survey prices online and update our prices everyday so our customers can find the best deals online on our website. Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research, development, and advertising. The expense of obtaining FDA approval alone in the U.S. is enormous. Manufacturers of generic drugs do not have to absorb or recover these costs. Consequently, significant cost savings can be passed along to you the customer!
The generic drugs that you order from us are subject to the same stringent approval and regulatory process as all brand name drugs.
Q. WHAT IS THE DIFFERENCE BETWEEN BRAND NAME AND GENERIC DRUGS?
A. Generic drugs are chemically and therapeutically the same as brand name drugs. They have the same chemical ingredients and work in the same way as brand name drugs. Generic drugs are low-cost versions of brand name drugs that are produced by several manufactures once the patents expire on brand name versions. The biggest difference between generic and brand drugs is the price.
Q. WHY IS THERE A SHIPPING CHARGE? ARE THERE HIDDEN FEES?
A. We deliver our products with the International Registered Post that comes with a tracking number. All other companies that offer free shipping, have the cost of their shipping factored into their base prices. There are no hidden charges or membership fees when you order from Canadian Pharmacy Online.
Q. HOW LONG IS DELIVERY TIME?
A. Depending on your location, the package may take anywhere between 2 to 14 business days.
Q. IS MY PERSONAL INFORMATION PRIVATE AND SECURE?
A. We are committed to keeping your personal information confidential and secure. We respect your privacy and everything you share with us will stay with us exclusively with our state-of-the-art secured server. All credit card and personal information submitted to us is received through a highly-secure site using 128-bit encryption.
- We will not sell any of the information you submit to us, nor will we share it with anyone.
- All of your personal and confidential information will be safely stored and protected according to current patient/physician privacy laws.
